MANAGED SERVICES

IP Telephony - Extended Features

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IP TELEPHONY - EXTENDED FEATURES

EASE of MANAGEMENT

Eliminates the need to manage two separate infrastructures for voice and data. Simple configuration tools available via web browser interface.


REDUCED COSTS

Move/Add/Change costs are substantially reduced versus legacy phone systems. CPS’ IP PBX System delivers a reliable, feature-rich solution without the per user costs associated with competitors.


CLEAR & RELIABLE

CPS’ IP Phone System provides corporate personnel with high quality voice communications, while extending the functionality of legacy phone systems.

  • Answer/answer release
  • Hands-free, full-duplex speakerphone
  • Auto-answer/intercom
  • HTML help access from phone
  • Call connection
  • Last number redial (off-net/on-net)
  • Call coverage
  • Message waiting indication
  • Call forward - all (off-net/on-net),busy, no answer
  • Multiparty conference - Ad-hoc with add-on Meet me
  • Call hold/retrieve
  • Multiple line appearances per phone
  • Call park/pickup
  • Music-on-hold
  • Call pickup group-universal
  • Mute capability from speakerphone and handset
  • Call status per line (state, duration, number)
  • On-hook dialing
  • Call waiting/retrieve
  • Privacy
  • Calling Line Identification (CLID)
  • Real-time QoS statistics through http browse to phone
  • Calling party name identification (CNID)
  • Recent dial list - calls to phone, calls from phone,auto-dial, and edit dial
  • Directories - missed, placed, received calls list stored on selected IP phones
  • Single button data collaboration on SoftPhone - chat, whiteboard, and app sharing
  • Drop last conference party (ad-hoc conferences)
  • Transfer - with consultation hold
  • Directory dial from phone - corporate, personal
  • Speed dial - multiple speed dials per phone
  • Distinctive ring per phone
  • Station volume controls (audio, ringer)
  • Distinctive ring (on-net versus off-net)
  • Web services access from phone
  • Extension mobility support
  • Wideband audio codec support - proprietary 16-bit resolution, 16-kHz sampling rate codec
  • Direct inward dial (DID) •Single directory number, multiple phones - bridged line appearances
  • Direct outward dial (DOD)
  • Operator attendant - Web-browser interface, loop key notification, logon/ logoff, busy/available, left/right hand access, headphone access, busy lamp field, direct station select, drag and drop transfer, call status (state, duration, and number).

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