S & H Greenpoints I would like to thank Complete Protocol Solutions, Inc. for helping S & H Greenpoints plan and implement our internal technology infrastructure and architecture in a timely and cost-effective manner. The e-mail, Internet, telecom and interoffice communications have been very reliable and easy to use. On many occasions, your team of consultants has performed beyond the call of duty, helping S & H overcome many technology obstacles during our aggressive growth process. Thanks Again.
-Karl Sniady, CFO

CPS has been our vendor of choice for integration of our data network for the last 1 years. We have been extremely pleased with the recommended and implemented solutions provided for our company. The level of service in quality and responsiveness has been exceptional. We are more than willing to provide any potential customer of yours a recommendation for use of your services.
-Robert Miles Casaday, CFO

Rollins While employed by the CD Group, Duane Hartman provided extensive information technology support to Rollins Inc. during the period of March 1998 to February 1999. During this timeframe, Mr. Hartman designed both Local Area Network and Wide Area Network architectures to support over 400 sites nationwide. Included within the design was Internet access down to the desktop computer level as well as the installation and configuration of the Checkpoint Firewall-1 network security system to protect against Internet hackers. He also developed detailed product specifications to support the hardware and software purchases for the network. Throughout the network upgrade project, Mr. Hartman provided on-site implementation and troubleshooting support to keep the project momentum and provide education to the in-house network engineers.

The end results of Mr. Hartman's efforts has been a more efficient and effective network that supports current requirements and anticipated growth. The network is many times faster than its predecessor and it provides virtually seamless access from the desktop computer to the corporate AS/400 computers, the Internet and other data sources. Through his direct approach, listening to the customer functional requirements, and his outstanding technical knowledge, Mr. Hartman enabled the corporation to move forward with its strategic business initiatives.

-Ted Miller, Dir. Telecommunications & Office Automation

Over the last 4 years, Duane Hartman has assisted Pathcon in planning, design and implementation of our current network. Duane has proven to be an extremely reliable and knowledgeable source for our firm. We have grown from a single NT 3.51 Server and Windows for workgroups environment, to a firm whose current implementation includes three Windows NT 4.0 Servers, Microsoft Exchange, and Checkpoints Firewall-1 for Internet connectivity. Duane has shown the dedication, quick responsiveness, and expertise that is required for critical design and support.

If your company requires the use of networking and/or security services, we highly recommend Duane Hartman.

To see the reliability of Duane's services for yourself, you can visit our Website that resides on our Web server that he maintains (www.pathcon.com). I am sure you will see that it is - as usual - functioning smoothly.

-Brian Shelton, VP/ COO

It has been just over 2 months since you installed our network, and it has exceeded all of our expectations. Not only did you deliver us a superior product, you completed it according to our timeline and within our allotted budget. Since implementation, all of my questions have been answered quickly and with care, given my limited technical knowledge.

Essentially, we have had no down time and all communication channels have worked flawlessly and securely. This includes complete intranet E-mail Internet connectivity, remote server access, and web server management.

Thanks for everything you have done for us, if you ever need a reference, please do not hesitate to ask any time. As a satisfied customer, it would be a pleasure recommend your company.
-Elizabeth A. Barta, VP

I have worked closely with Duane Hartman on the project of upgrading our network at three locations. The project involved installing new Dell servers, Cisco switches, and upgrading our Novell software.

I have found him to be technically knowledgeable and professional in his dealings with me and those in my company which whom he came in contact. He was always on time with his appointments; was able to follow through on his recommended plan of action, and always responded to any extra requests for help or information that I had.

I would recommend Duane and his staff to anyone who needed this type of technical expertise.
-Renee F. Cawston, Project Manager/ Dir. of IT

I just wanted to take a moment to let you know how pleased I am with the service your company has provided to MCI WorldCom. As you are aware, the state of the customer network we inherited was grim. There was very little documentation and a great deal of inconsistency in the security and network design. Your company's ability to quickly and thoroughly identify and document the elements of our network, and most importantly, grasp the purpose of our network, has allowed us to set up much more efficient support structures, reduced network complexity, and given us a good foundation for our future network growth.

This network supports two large financial institutions and a well-known shop-at-home service representing millions of dollars in revenue per month for MCI WorldCom, so you can see how important it was to do this job quickly and accurately.

In summary, with the strong growth of our company, we occasionally find our expert resources spread thin. In these cases, we need to depend on outside consulting and implementation services. Your team has shown themselves to be the best of the best and there is no doubt that we will again call on our company to assist in these situations in the future.
-David Calder, Senior Manager

In 1995, the Department of Pathology needed contract assistance in upgrading its Novell server and operating system and several desktop units to support a critical clinical application within our complex, diverse enterprise environment. Inacom sent Duane Hartman to us as their "best man for the job."

In the course of our upgrade, Duane made several pivotal recommendations which not only facilitated a trouble free hardware and NOS conversion with minimum downtime, but also positioned us to better integrate our new server with the network at Emory while at the same time protecting and enhancing some crucial legacy functionality in the department. He proved to be fluent in all aspects of network and server configuration and architecture as well as wizard when it came to creating and installing a state-of-the-art workstation image. He worked quickly, efficiently and dependably to bring our server environment into specification, and stood solidly behind his work. He documented his work thoroughly and engaged in extensive knowledge transfer that enabled the Pathology IS staff to understand and support his work long after he had finished.

Duane was very conscientious, extremely knowledgeable and thoroughly committed to our satisfaction. He was above all honest with us - he told it like it was, an did what he said he would do.

I can, without reservation, say to you that Duane Hartman is a no-nonsense, get-the-job-done-right kind of guy that I look forward to working with again.
-Conrad Michielson, LIS Manager